Yesterday I had the same issue again, this time tried to document nearly every step via screenshot, since there seems no error log available (this may be a good idea, wouldn’t ;) ). Minor or less the “procedure” was the same as written above.

You can look at them here (20 screens, look @ date/time):
Samsung Galaxy S7 Edge, running Android 7.0 (security 08/17)
https://drive.google.com/open?id=0BxEZsMPKTcshbGFTLUNrakpsa00

Hopefully this helps. I know James is very busy and alone with this project atm, but this had to be fixed asap! Or is my device (and therefore Henrys too) maybe defective?

Best
Harry

PS: One day later, everything worked as normal and I could receive the logs via app… but that’s not a acceptable status!

I’ll try the next times with Android 6 device…