Yesterday I had the same issue again, this time tried to document nearly every step via screenshot, since there seems no error log available (this may be a good idea, wouldn’t ;) ). Minor or less the “procedure” was the same as written above.
You can look at them here (20 screens, look @ date/time):
Samsung Galaxy S7 Edge, running Android 7.0 (security 08/17)
Hopefully this helps. I know James is very busy and alone with this project atm, but this had to be fixed asap! Or is my device (and therefore Henrys too) maybe defective?
PS: One day later, everything worked as normal and I could receive the logs via app… but that’s not a acceptable status!
I’ll try the next times with Android 6 device…