When in the hibernate state, is there a brief blink every 10 seconds? That brief flash is the time when it checks to see if the C and Ω inputs are connected together. So you have to connect the leads together until it blinks.

Can you also just verify that the leads are plugged in to the C and Ω inputs?

If you perform the above checks and still have no joy, it’s a failure mode I haven’t seen before and I’ll send you a return shipping label. Sorry for the trouble…