Hi Aaron,

Sorry for slow response on this. I think you’re getting hit with the issue where Android/iOS caches the services offered by the device and shows the meter in bootloader mode when it really isn’t. You can verify the status of the meter by looking at the LED on the device. If it’s flashing slowly 1sec on, 1sec off, it’s in bootloader mode. If it is not in bootloader mode, try rebooting the phone and reconnecting.

Thanks
~James