Hi Chace,

I’ve never seen the behavior you’re referring to, sorry it’s giving you trouble. Do you have any more info on what you were doing when it first started to fail? Also when did you get the meter? Were you a crowdfunding backer or bought later?

If you’d like to set up an exchange please email hello@moosh.im. This is still quite a new product so when failed units come up I take them seriously.

Best
~James