Topic | App crashes on RCA tablet

Home Forums Mooshimeter Support App crashes on RCA tablet

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    • #9696 Reply
      halleycalvert4
      Participant

      I installed the app on an RCA RCT6303W87 10″ Viking Pro tablet running Android 5.0. It initially ran beautifully for about a minute and then the app froze.

      I had to power down to get the tablet to recover. Now, every time I connect I get “Overload” in both input fields. If I touch anything on the screen
      I get the message “Unfortunately the app has stopped…”. If I restart it, it can’t find the Mooshimeter. If I force stop the app and wait a few minutes, it can find the Mooshimeter again, but when I connect I just get “Overload” followed by the app stopping.

      I tried uninstalling and reinstalling the app, but the symptoms do not change. I know it **can** run because it did run initially.

      I checked for updates to the operating system on the tablet and I’m on the latest version.

      At this point I tried installing the app on my Nexus 5 phone. It, too ran perfectly for a few seconds and then the app stopped unexpectedly. When I tried to restart it I got “Connection failed. Status 133.” I searched the forum and found that others had fixed this problem by uninstalling and re-installing the app. I tried that and it’s fine now on the Nexus 5. I REALLLY need to be using the 10″ tablet, though. Any suggestions?

      Thanks!

    • #9709 Reply
      admin
      Keymaster

      Hi Rick,

      I’m glad you got it running on your Nexus, sorry for the trouble. There are still app bugs we’re hunting down.

      There’s a pretty substantial app overhaul underway, right now the latest version is available through the beta program. I recommend trying the beta version on your tablet and seeing if that fixes the issue.

      https://play.google.com/apps/testing/com.mooshim.mooshimeter

      Note: the new firmware bundled with the beta app is not backwards compatible, so if you update the firmware from the beta version of the app, you will need to upgrade your other devices to use the beta app as well.

      Hope this helps, best
      ~James

    • #9712 Reply
      halleycalvert4
      Participant

      Hi James-

      MUCH better!!!!
      It’s running fine on the tablet now.

      A question though- I’ll be trying the app on a number of devices (We’ve got BIG plans for the Mooshimeter) and it looks like I have to set up a user ID per device on your website in order to get the Beta version of the app. Is there a simpler way to get the APK and then I can simply share it between devices?

      Thanks!

      -Rick

    • #9716 Reply
      admin
      Keymaster

      Hi Rick,

      Glad it’s working better! Yes, the apps are open source and the .apk files are available in the github repository. Right now the beta is based on the dev2 branch, you can access the files here:

      https://github.com/mooshim/Mooshimeter-AndroidApp/tree/dev2/app

      The file you’re interested in is “app-release.apk”

      I’ll rename the dev2 branch to beta in the near future.

      Best
      ~James

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