- December 8, 2016 at 3:53 pm #15092AnonymousInactive
I received my meter on monday (from Amazon), and initially had some trouble figuring out how to allow the phone to recognize it. I found on the forum a comment about shorting the ohm and common leads and tried that and it worked. A note in the box about that would have been nice! Anyway, I have a Nexus 6 phone running Android 7. After getting it up and running, on first connection it complained of an old firmware and offered to update it. After a number of tries, it finally did update the firmware.
I played with it for a few minutes and then put it away and went to bed. Today I took it to work to show it to a friend and have a little more play with it, but when I took it out the phone wouldn’t recognize it again. I assumed it went back into shipping mode to save battery so I tried the ohm – common connection again but nothing. I tried taking the batteries out and putting them back in and doing the short again, nothing. I also tried pressing the reset button both short press and 5 sec, 10 sec presses, and shorting the leads, again a whole lot of nothing.
So far, not terribly impressed. Hopefully someone can offer a suggestion as to how I can get it working again.
- December 8, 2016 at 4:01 pm #15097AnonymousGuest
I ordered my meter from Amazon as well. My box had a color flyer in the bottom that was titled “Wake Up The Mooshimeter” and a picture of the test leads touched together.
I would install fresh batteries and make 100% sure they are in the correct direction, the battery holder in the meter is not very intuitive.
Your meter may not have properly updated the meter firmware and it may be stuck in a bootloader mode.
See if the LED will work with fresh batteries installed PROPERLY. It is EASY to get one or both batteries installed backwards.
- December 8, 2016 at 4:03 pm #15098adminKeymaster
All meters should ship with an instruction card detailing the wake-up process. Very sorry that yours didn’t seem to include one.
The meter should not drop back in to shipping mode unless you explicitly tell it to through the app. I expect your Mooshimeter is simply in standby – is the LED blinking once every 10 seconds? If so, the unit is in standby and should be discoverable by bluetooth.
It’s possible you’re experiencing an Android BLE bug – can you try rebooting your phone and scanning again?
Sorry for the trouble, please let me know how it goes
- December 9, 2016 at 2:02 pm #15126AnonymousInactive
Oh boy, do I feel a little stupid. The instructions were in the box. ON the other side of a card that I only looked at one side of, apparently.
On the other thing, I didn’t end up needing to restart the phone, toggling bluetooth off and back on made it able to see the meter. I never thought about that as I use my phone in my car with bluetooth all the time and I never have a problem there. I know, full bluetooth vs BLE.
Thanks for the help.
- December 10, 2016 at 4:18 pm #15139adminKeymaster
Phew! Glad everything worked out :) Let me know if anything else comes up.
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