Seems to work fine with my wife’s iPad Mini.

I use an Android table, so far I have NOT used a phone.

j

I see what you are probably saying. The Resolution on the Air may be too high and the screen size may also be skewed a bit?

I understand that often there are 2 different Apps, one for the phone and one for the tablets.

Wait to hear from James as he will probably have a more concrete reply.

J

Hi jfoj,

Any device with iOS 7 or later and hardware BLE support is supported by the Mooshimeter app. This includes iPad 3 and later, all iPad mini and all iPad Air.

For the Mooshimeter there is only 1 app, and it runs on both phones and tablets.

Thanks for bringing the resolution issues to my attention, I do most of my testing on an iPad mini. I’ll try out some of the other devices you’re mentioning.

Thanks!
~James

Thanks James for the help and looking into the problem

Randy

Hi Randy,

Would it be possible to take a screenshot of what you’re seeing and I’ll do my best to help? Also I’m happy to offer a refund/return, email me at james@moosh.im if you want me to set that up.

~James

I emailed the screen shoot this morning. Let me know if you did not receive it and I will resend

Thanks

Also here is a dropbox link to the png.

https://www.dropbox.com/s/qg3oatr0mep4ez1/IMG_0003.PNG?dl=0

Thanks

Hi Randy,

Thank you for sending, I received the screenshot. I think what’s happening is actually not related to your screen resolution but a bug in the startup in the app where it incorrectly locks in whatever orientation you had when you started the app.

Can you try:
– Force close the app (double tap the home button to open a list of open apps, then “throw” the Mooshimeter app)
– With the iPad in portrait orientation, open the Mooshimeter app again

Let me know how it goes, sorry for the trouble
~James

It opens the same in both portrait and landscape

Thanks

Yes, yes, yes! It works nice when killed and reopened in portrait mode.

I have received my Mooshimeter two days ago and was really unhappy with this bug on iPad Air.

Thanks

IPad 4 will not open this app in landscape puts it sideways on the screenstop

Hi guys,

Sorry I fell so far behind on supporting this issue. It sounds like the iPad Air line specifically has something strange going on with it that I wasn’t able to replicate on my testing platform (I use an iPad mini). I’ve ordered an iPad Air and will let you know what I figure out once I have it in hand.

~James

Hi guys,

I bought an iPad Air for testing. It came with iOS 10 on it and worked fine with several Mooshimeters. I upgraded it to iOS 11 and it still worked fine. I’m having some trouble reproducing the errors – if any of you have ideas or insights in to how I can reproduce the failures you’re seeing please let me know. I’ll take another swing at it next week.

~James

Thanks Randy,

I saw the screenshot you sent (where the dimensions of the app was somehow mismatched to the dimensions of the window). I haven’t tried every combination of landscape and portrait settings, so that’s what I plan on testing this week. Email me separately with payment information any time you want a refund. I know fixing these kinds of issues moves really slowly.

Best
~James

Hi guys,

I think I found the issue and submitted a new version of the iOS app for testing (version 1.11). It should be available for beta testing tomorrow. If you haven’t joined the iOS beta program, I have to add you manually, so send an email with “join iOS beta” in the subject to hello@moosh.im.

~James