Topic | Current iPad line

Home Forums Mooshimeter Support Current iPad line

  • This topic has 0 replies, 2 voices, and was last updated 6 years ago by Anonymous.
Viewing 22 reply threads
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    • #15227 Reply
      Anonymous
      Inactive

      Hello
      Are there any planes to support the current iPad line with the app.
      Thanks, Randy

    • #15229 Reply
      Anonymous
      Guest

      Seems to work fine with my wife’s iPad Mini.

      I use an Android table, so far I have NOT used a phone.

      j

    • #15230 Reply
      Anonymous
      Inactive

      Thanks jfog

      On the Air2 the app will not show all of the inof on the screen
      Seems the resolution is two low

      Randy

    • #15231 Reply
      Anonymous
      Guest

      I see what you are probably saying. The Resolution on the Air may be too high and the screen size may also be skewed a bit?

      I understand that often there are 2 different Apps, one for the phone and one for the tablets.

      Wait to hear from James as he will probably have a more concrete reply.

      J

    • #15242 Reply
      admin
      Keymaster

      Hi jfoj,

      Any device with iOS 7 or later and hardware BLE support is supported by the Mooshimeter app. This includes iPad 3 and later, all iPad mini and all iPad Air.

      For the Mooshimeter there is only 1 app, and it runs on both phones and tablets.

      Thanks for bringing the resolution issues to my attention, I do most of my testing on an iPad mini. I’ll try out some of the other devices you’re mentioning.

      Thanks!
      ~James

    • #15245 Reply
      Anonymous
      Guest

      Thanks James for the help and looking into the problem

      Randy

    • #15336 Reply
      Anonymous
      Inactive

      I just installed 1.10 and am still unable to use this app with the Air 2
      This purchase has been uselessly so far

    • #15343 Reply
      admin
      Keymaster

      Hi Randy,

      Would it be possible to take a screenshot of what you’re seeing and I’ll do my best to help? Also I’m happy to offer a refund/return, email me at james@moosh.im if you want me to set that up.

      ~James

    • #15350 Reply
      Anonymous
      Guest

      I emailed the screen shoot this morning. Let me know if you did not receive it and I will resend

      Thanks

    • #15353 Reply
      Anonymous
      Guest

      Also here is a dropbox link to the png.

      https://www.dropbox.com/s/qg3oatr0mep4ez1/IMG_0003.PNG?dl=0

      Thanks

    • #15354 Reply
      admin
      Keymaster

      Hi Randy,

      Thank you for sending, I received the screenshot. I think what’s happening is actually not related to your screen resolution but a bug in the startup in the app where it incorrectly locks in whatever orientation you had when you started the app.

      Can you try:
      – Force close the app (double tap the home button to open a list of open apps, then “throw” the Mooshimeter app)
      – With the iPad in portrait orientation, open the Mooshimeter app again

      Let me know how it goes, sorry for the trouble
      ~James

    • #15355 Reply
      Anonymous
      Guest

      It opens the same in both portrait and landscape

      Thanks

    • #15521 Reply
      Anonymous
      Inactive

      I should have said it will only open in portrait mode
      It will not auto rotate to landscape

    • #16144 Reply
      Anonymous
      Guest

      Yes, yes, yes! It works nice when killed and reopened in portrait mode.

      I have received my Mooshimeter two days ago and was really unhappy with this bug on iPad Air.

      Thanks

    • #16466 Reply
      Anonymous
      Inactive

      After no response over several weeks it appears that the Air II is not going to be supported. Seems all support has basically come to an end.

    • #19203 Reply
      Anonymous
      Guest

      IPad 4 will not open this app in landscape puts it sideways on the screenstop

    • #19215 Reply
      admin
      Keymaster

      Hi guys,

      Sorry I fell so far behind on supporting this issue. It sounds like the iPad Air line specifically has something strange going on with it that I wasn’t able to replicate on my testing platform (I use an iPad mini). I’ve ordered an iPad Air and will let you know what I figure out once I have it in hand.

      ~James

    • #19249 Reply
      admin
      Keymaster

      Hi guys,

      I bought an iPad Air for testing. It came with iOS 10 on it and worked fine with several Mooshimeters. I upgraded it to iOS 11 and it still worked fine. I’m having some trouble reproducing the errors – if any of you have ideas or insights in to how I can reproduce the failures you’re seeing please let me know. I’ll take another swing at it next week.

      ~James

    • #19250 Reply
      Anonymous
      Inactive

      If you no longer have the screen shot I supplied I will be glad to forward a new one. If you do not have the resources to address the display issue with the Air II a refund would be great

      Regards, Randy

    • #19251 Reply
      admin
      Keymaster

      Thanks Randy,

      I saw the screenshot you sent (where the dimensions of the app was somehow mismatched to the dimensions of the window). I haven’t tried every combination of landscape and portrait settings, so that’s what I plan on testing this week. Email me separately with payment information any time you want a refund. I know fixing these kinds of issues moves really slowly.

      Best
      ~James

    • #19252 Reply
      Anonymous
      Inactive

      Thanks James
      I sent a follow up email to hello@moosh.im
      I look forward to hearing back from you
      Thanks Again, Randy Pence

    • #19255 Reply
      admin
      Keymaster

      Hi guys,

      I think I found the issue and submitted a new version of the iOS app for testing (version 1.11). It should be available for beta testing tomorrow. If you haven’t joined the iOS beta program, I have to add you manually, so send an email with “join iOS beta” in the subject to hello@moosh.im.

      ~James

    • #19281 Reply
      Anonymous
      Inactive

      Thanks for your help!
      Randy

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