Topic | Don\'t leave the BL mode

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    • December 7, 2017 at 4:24 pm #19293 Reply
      Anonymous
      Guest

      Hi James.
      I have two Mosshimeters and at the very begining both were working fine but now only one is ok, I can connect either with my Android phone or with my Ipad without any problems. The second Mooshimeter never leaves the BL mode. I repeated the uploading process many times, it says programing is complete, meter disconected and then returns to the previous screen to start over again. I don’t know what else to do. Any idea?
      Tks
      Elvio

    • December 8, 2017 at 2:47 pm #19296 Reply
      admin
      Keymaster

      Hi Elvio,

      Usually when a firmware update fails, it’s because of low batteries. I would try replacing the batteries and running the update again.

      Best
      ~James

    • December 11, 2017 at 4:35 pm #19305 Reply
      Anonymous
      Guest

      Thanks a lot James, all solved.

      Greetigs

      Elvio

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