Hi Borja,

I’m very sorry for the trouble but happy you got through it and the meter is working for you now. I’m working on improving the documentation now as I prepare to push the beta apps to the production side. Please let me know if there’s something I can help with sooner than that.

Best
~James

I have the same problem as Borja, but I have no access to an IOS device. That means I am stuck in the Firmware Update (OAD) screen…

Screen says: Image Info:
Old Build: 1467155160
New Build: 1467155160

(I was happy to see my mooshimeter didn’t need a push on the reset-button to update firmware… Now I am very unhappy, as I can’t use it at all)

Hope for a solution soon.

Br
Torben

I think there is a problem with the latest beta version in the Playstore (1.0.27).

Unfortunately the Playstore only allows you to install the latest version, so I’m sure James will want to fix this soon. In the meantime, you can always download previous released versions from here https://github.com/mooshim/Mooshimeter-AndroidApp/releases. Release 26 is pretty stable and it has included FW 1466836533. Hopefully you know how to side install apps from unknown sources.
—- Duane

Thanks for the report. I’m looking at it now and will push a fix ASAP.

Hello James

I downloaded the latest iOS app (V1.07) and it seems to work well. However, it does not offer a firmware upgrade after finding meter during scan. Tried a HW reset during scan but also no joy. Same behavior on iphone 5 and iPhone 6s. Current FW Build on meter is 1447470000. Any advice?

Best
Marc

Hi James,

Same for me, also v1.07 ios with 1447470000 as current meter build, without update prompt …

Rudi

Hi Marc and Rudi,

The app checks online at moosh.im for a new firmware version when it starts up. If there is no internet connection available to the device at that time, it will just continue normally but won’t offer update prompts. Could this be the issue? To check, make sure your device is connected to the internet (either through wifi or mobile), force quit the Mooshimeter app and restart it. If you don’t know how to force quit, you can reboot the phone instead.

I hope this helps, I’m adding a note about this issue on the wiki here:
https://moosh.im/wiki/index.php/Upgrading_Firmware

Let me know how it goes, best
~James

Hey James

Still no joy. I definitely have an internet connection and am able to browse to your site on the phone immediately prior to launching the app. Perhaps this behavior is peculiar to the firmware build i am running (1447470000)?

Best
Marc

Hi Marc,

Very strange. The inability to open the firmware uploader in the app should not be affected by the firmware already on the device.

Something else just occurred to me… in the new update, I added a feature to skip the update if the user skipped it once already to avoid pestering the user. It’s in the meter preferences page, which you can access from the gear icon in the top right of the metering page (page with the numbers). You can also launch the firmware updater directly from the meter preferences page.

Let me know if this works for you. Thanks!
~James

Hi, i’ve got the same issue.
Reinstalling the App doesn’t help either. No update prompt.
Phone has Wifi and LTE(4G).

Mooshimeter V.1
IOS APP 1.07 (1201)
Newest available is FW 144747000

Hi James

Still unable to get a prompt to update firmware. I saw the option to “skip upgrade” in the meter preferences page. Toggling this button has no effect. My meter preferences page does not show an option to enter bootloader mode — the options I see include: Name; Logging Interval; Shipping Mode; Reboot; Autoconnect; Skip upgrade. If I hit Reboot, the meter reboots and sends me back to the scan page on the iOS app but still no prompt for firmware update.

Still loving the meter but I sure would like to try out your sweet new firmware ;-).

Best
Marc

Hi James

Further info on inability to get firmware update — I was able to get the meter to do a firmware update via the manual reset mode as shown on the Wiki page. Unfortunately it loaded the same firmware version I already have on the meter (1447470000).

Marc

Hi Michel, Marc:

I think I found the issue. If you restart the app now, you should get the latest version of firmware. It looks like it was a configuration issue on the web server, which is responsible for serving the latest version of firmware.

Let me know how it goes, best
~James

James

Thanks, firmware update issue is fixed for me. Your support for this product is fantastic — you rock! When do you sleep?

Best
Marc

Thanks James, it’s working now.

Glad to hear it’s working, thanks for followup :)