Topic | Mooshimeter continuously disconnecting

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  • This topic has 2 replies, 2 voices, and was last updated 8 years ago by Anonymous.
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    • #10079 Reply
      Earl
      Guest

      Just purchased a new Mooshimeter today.
      Running the latest version of IOS on a Iphone 6+.
      Reported FW version 14458… (Can’t see the rest)
      H/W version 04/2015
      I can not find what the version of F/W is supposed to be.
      The meter does not stay connected for more than a few seconds before returning to the scan screen. Changing from DC to AC makes it happen even faster.

      Any Ideas?

    • #10082 Reply
      admin
      Keymaster

      Hi Earl,

      It sounds like you’ve been bitten by the AC disconnect bug. I wrote a blog post about the issue and the necessary firmware update here:

      Bugfix: iOS+240V+AC Measurement=Disconnect

      I hope it helps, sorry for the trouble. Let me know how it goes.

      ~James

    • #10083 Reply
      Anonymous
      Guest

      Thanks for the quick response, I was mistaken in assuming the IOS would automatically do the update. I did the reset button and the F/W updated and seems to be working

      Cheers

      Earl

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