Topic | New Mooshi won't connect

Home Forums Mooshimeter Support New Mooshi won't connect

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    • #14910 Reply
      Anonymous
      Inactive

      Hey,

      Just received my new Mooshimeeter. I can see it when I scan for meters in the app. (iOS) But when i try to connect with it nothing happens. It just times out after a while.

      Is shows firmware build: 1470628829.

      Thanks,

      Salvador

    • #14911 Reply
      admin
      Keymaster

      Hi Salvador,

      Can you try rebooting the phone? If that doesn’t work, rebooting the meter?

      The meter can be rebooted by unscrewing the screws, removing the back panel, then pressing the small button on the side (near the indentation in the case)

      ~James

    • #14913 Reply
      Anonymous
      Inactive

      I was able to connect with my friends Galaxy S5. It said it needed a new firmware update so i started – it took a while but it finished and stuff works on his phone but i cant seem to connect on my phone. iPhone SE running iOS 10.1.

    • #14914 Reply
      Anonymous
      Inactive

      Oh – only just saw your post. I’ll reboot the device now.

    • #14916 Reply
      Anonymous
      Inactive

      So it seems i just needed to update my iPhone to iOS 10.1.1. It wasn’t working on 10.1.

      Thanks for eh quick support!

      Salvador

    • #14917 Reply
      admin
      Keymaster

      Glad it worked! Let me know if you have other questions

      ~James

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