Topic | New Mooshimeter won't turn on

Home Forums Mooshimeter Support New Mooshimeter won't turn on

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    • #14894 Reply
      Zach
      Guest

      Just opened my Mooshimeter for the first time and the LED will not turn on. The batteries are full (I’ve tried three different sets) and I have done the initial shorting of the ohm and C terminals to activate the radio. Nothing will work. Any suggestions would be greatly appreciated.

    • #14895 Reply
      Anonymous
      Guest

      I should say I’ve also made sure the battery contacts are snug on the battery,tried resetting, and the mooshimeter is not in the scan list on my iphone.

    • #14897 Reply
      admin
      Keymaster

      Hi Zach,

      If you’ve already replaced the batteries and there’s absolutely no LED activity, it may be that a bad unit got through. Please email me shipping information at hello@moosh.im and I’ll send you a replacement.

      Sorry for the trouble
      ~James

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